Just had my basement carpet and steps cleaned this morning.. I will be the first to admit that they were pretty bad..With that being said , i thought i would have to replace it. I was impressed that i was given several options and not just told what i should do.. I chose to have them cleaned and deodorized.You made my carpet look like new. As well as explained to me everything that i should know. I will recommend your services to all of my friends and family. Thank you for your service.. Greatly appreciated.. I almost feel like i live in a new house.